Navigating to link in 3 seconds...

Note that this link is only accessible from the UCSD network.

We recommend trying to access this link from the UCSD VPN.

PACS (Picture Archiving and Communication System) Help

Please use the numbers on this page if you experience any diagnostic workstations malfunction, problems with report creation or signing, VPN problems, or other PACS issues.

For tips on how to use the PACS system, see the Residency Resources page.

HC/JMC

Call PACS support help desk at (619) 471-0244 or x1-0244 from an internal phone

Submit a ticket online via UCSD Health Services

- General request via this link by selecting "Something Broken" or "Request Something" based on the nature of the issue

- Radiology specific tickets on UC Health Services can be submitted via Radiology IS Request and Radiology IS Incident

    Extention Pager
Amy Radonich Assistant Director of Imaging Services with Imaging Informatics 1-0736 Text To Cell
Scott Coberly Imaging informatics Manager 3-3061 Text To Cell
Michael Crook Computer Resource Manager 3-2942 Text To Cell
Eric Quesada Hardware Manager 1-3917 290-8100
Virginia Lizama Imaging Informatics Analyst 1-0195 290-3195
Dana Leslie Imaging Informatics Analyst 1-9423 290-5061
Matthew Hyatt  Imaging Informatics Analyst 3-6437 290-6563
Danny Phan Imaging Informatics Analyst 1-0367 290-6552
Uly Macapinlac Imaging Informatics Analyst 3-3782 290-5870
Nhan Pham Imaging Informatics Analyst 3-5796 290-3701

VA

During Workhours (7:30 am – 4:00 pm M-F), call (858) 552-8585 x6248 (please leave a message).

For 24/7 support, call the VISN Help Desk at (858) 552-8585 x4767.

For a PIV exemption, follow the instructions on this document.

If there are problems with the VA workstation at KOP, note that this workstation (KOPDSVA1481) is supported by the UCSD support team. See the HC/JMC PACS help section for contact info or to submit a ticket

El Centro

ERMC (El Centro Regional Medical Center) PACS support is available at (760) 482-5300 or email helpdesk@ermc.org.