Please use the numbers on this page if you experience any diagnostic workstations malfunction, problems with report creation or signing, VPN problems, or other PACS issues.
For tips on how to use the PACS system, see the Residency Resources page.
HC/JMC
Call PACS support help desk at (619) 471-0244 or x1-0244 from an internal phone
The new pager number for PACS/IT is 619-290-0986.
- General request via this link by selecting "Something Broken" or "Request Something" based on the nature of the issue
- Radiology specific tickets on UC Health Services can be submitted via Radiology IS Request and Radiology IS Incident
|
Name |
Role |
Contact |
|
Amy Radonich |
Enterprise Imaging & Clinical Orchestration Director |
619-368-2240 |
|
Scott Coberly |
Enterprise Imaging & Clinical Orchestration Manager |
619-405-7924 |
|
Eric Quesada |
Enterprise Imaging Supervisor / Administrator / Project Manager |
619-540-9657 |
|
Mike Crook |
Enterprise Imaging Engineer / Architect/ Administrator/ Project Manager |
619-876-7729 |
|
Corey Mayer |
Enterprise Imaging Engineer / Architect/ Administrator/ Project Manager |
858-204-8632 |
|
Matthew Hyatt |
Enterprise Imaging Administrator / Project Manager |
619-884-9014 |
|
Nick Reagan |
Enterprise Imaging Administrator / Project Manager |
619-213-9286 |
|
Sophia Kelly |
Enterprise Imaging Administrator / Project Manager |
858-291-0621 |
|
Nhan Pham |
Enterprise Imaging Administrator / Project Manager |
619-840-2761 |
|
Ronnie Mcclean |
Enterprise Imaging Administrator / Project Manager |
858-378-2767 |
|
Ulysses Macapinlac |
Enterprise Imaging Analyst |
619-806-3549 |
|
Richard Trajano |
Enterprise Imaging Analyst |
619-890-0168 |
|
James Smith |
Enterprise Imaging Analyst |
858-761-1471 |
|
Tudo Dinh |
Enterprise Imaging Analyst |
858-790-4322 |
|
Daimeon Rodriguez |
Enterprise Imaging Analyst |
858-935-0378 |
VA
During Workhours (7:30 am – 4:00 pm M-F), call (858) 552-8585 x6248 (please leave a message).
For 24/7 support, call the VISN Help Desk at (858) 552-8585 x4767.
For a PIV exemption, follow the instructions on this document.
If there are problems with the VA workstation at KOP, note that this workstation (KOPDSVA1481) is supported by the UCSD support team. See the HC/JMC PACS help section for contact info or to submit a ticket
El Centro
ERMC (El Centro Regional Medical Center) PACS support is available at (760) 482-5300 or email helpdesk@ermc.org.