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Note that this link is only accessible from the UCSD network.
We recommend trying to access this link from the UCSD VPN.
Please use the numbers on this page if you experience any diagnostic workstations malfunction, problems with report creation or signing, VPN problems, or other PACS issues.
For tips on how to use the PACS system, see the Residency Resources page.
Call PACS support help desk at (619) 471-0244 or x1-0244 from an internal phone
Submit a ticket online via UCSD Health Services- General request via this link by selecting "Something Broken" or "Request Something" based on the nature of the issue
- Radiology specific tickets on UC Health Services can be submitted via Radiology IS Request and Radiology IS Incident
| Extention | Pager | ||
| Amy Radonich | Assistant Director of Imaging Services with Imaging Informatics | 1-0736 | Text To Cell |
| Scott Coberly | Imaging informatics Manager | 3-3061 | Text To Cell |
| Michael Crook | Computer Resource Manager | 3-2942 | Text To Cell |
| Eric Quesada | Hardware Manager | 1-3917 | 290-8100 |
| Virginia Lizama | Imaging Informatics Analyst | 1-0195 | 290-3195 |
| Dana Leslie | Imaging Informatics Analyst | 1-9423 | 290-5061 |
| Matthew Hyatt | Imaging Informatics Analyst | 3-6437 | 290-6563 |
| Danny Phan | Imaging Informatics Analyst | 1-0367 | 290-6552 |
| Uly Macapinlac | Imaging Informatics Analyst | 3-3782 | 290-5870 |
| Nhan Pham | Imaging Informatics Analyst | 3-5796 | 290-3701 |
During Workhours (7:30 am – 4:00 pm M-F), call (858) 552-8585 x6248 (please leave a message).
For 24/7 support, call the VISN Help Desk at (858) 552-8585 x4767.
For a PIV exemption, follow the instructions on this document.
If there are problems with the VA workstation at KOP, note that this workstation (KOPDSVA1481) is supported by the UCSD support team. See the HC/JMC PACS help section for contact info or to submit a ticket
ERMC (El Centro Regional Medical Center) PACS support is available at (760) 482-5300 or email helpdesk@ermc.org.