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How to request a PIV exemption at the VA?

Call the Enterprise Service Desk at (855) 673-4357. Ask for a permanent exemption and give two reasons:

-Access VA using iPAD

-Access VA from university were you cannot install PIV reader

VAMC PACS SUPPORT

PACS related problems might include: Diagnostic workstations malfunction, Web1000 access problems, Rad Report creation or signing problems, VPN problems.

- Call the number below, say you have a problem with "the NETWORK", they should page the on-call IT person.

- If this does not get you in contact with the on-call IT person, have the VA operator page the IT on-call person.

- The IT person will work with Hillcrest IT and AGFA if necessary.

Between the hours of 7:30 am – 4:00 pm (Monday thru Friday)

- VAMC PACS Extension: 6248 (please leave a message if there is no answer)

- VA IT Help Desk: (800) 921-9278

- VISN Help Desk: (858) 552-8585 x4767

Between the hours of 4:00 pm and 7:30 am (Monday thru Friday) and all day Saturday and Sunday.

- VA IT help desk: (800) 921-9278

- 24 hour AGFA: (877) 777-2432

- VISN Help Desk: (858) 552-8585 x4767